Terms of Service
These terms govern your use of Remark, a local voice dictation and meeting transcription application for macOS. By downloading or using Remark, you agree to these terms.
Who we are
Remark is an independent product established in the United Kingdom. Contact: [email protected].
Eligibility
You must be 18 or older, and have the legal capacity to enter into a binding contract, to accept these terms.
Licence
When you purchase a Remark licence, you are granted a personal, non-transferable, non-exclusive licence to use Remark. A licence key is for a single user's personal use, including across multiple Macs you use yourself (personal and employer-provided). You may not resell, sublicense, or transfer your licence key to another person.
Remark and its source code remain the intellectual property of the developer. Your transcripts, recordings, and meeting data remain entirely yours.
Trial
Remark includes a 14-day free trial with all features unlocked. No credit card, no account, no email required.
After the trial ends, Remark continues to run in read-only mode until you enter a licence key. In read-only mode you can still view, search, and export everything you recorded during your trial, but new dictation and meeting recording are paused.
Payments and refunds
Payments are processed by Paddle, our Merchant of Record. Paddle handles billing, tax, and refund processing on our behalf.
Refunds are governed by Remark's own Refund Policy, which provides a 30-day refund guarantee with no questions asked. That policy is canonical for Remark customers. To request a refund, email [email protected].
Accuracy
Transcription output should always be reviewed before use in professional settings.
Remark does not guarantee the accuracy of transcripts, speaker labels, or AI-generated summaries. Machine-generated text may contain errors. You are responsible for verifying any output before relying on it, particularly in legal, medical, financial, or other professional contexts.
No warranty
Remark is provided "as is" and "as available", without warranty of any kind, express or implied. We make no warranty that Remark will be uninterrupted, error-free, or fit for a particular purpose.
Limitation of liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising out of or in connection with your use of Remark. Our total liability for any claim relating to Remark shall not exceed the amount you paid for your licence in the twelve months preceding the claim.
Acceptable use
You are responsible for complying with the laws that apply to you when using Remark — including recording consent laws, professional confidentiality obligations, and data protection rules. Remark is a tool; how you use it is your responsibility.
Consent for recording
Consent rules for recording conversations differ by jurisdiction. Some countries, states, and provinces require the consent of every party to a call ("two-party" or "all-party" consent); others require the consent of one party only. Some professional contexts (healthcare, legal, journalism, research) impose additional consent and confidentiality obligations. Before recording any conversation with Remark, you are responsible for obtaining the consent required under the law that applies to you and to every person being recorded.
Indemnity
You agree to indemnify and hold harmless Remark from and against any and all claims, demands, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with your recording conduct or your use of Remark, including any failure by you to obtain required consent or to comply with applicable law.
Prohibited uses
You must not use Remark for:
- Illegal surveillance or interception of communications
- Stalking, harassment, or intimidation of any person
- Recording individuals without the consent required by the law that applies to you
- Any activity that violates applicable law, a person's privacy rights, or a confidentiality duty you owe
We reserve the right to refuse service and to terminate licences where Remark is used in breach of these terms.
Privacy
Remark processes everything on your device. See the Privacy Policy for details on what we do (and do not) collect.
Termination
You may stop using Remark at any time by deleting the application and your local data. We may terminate or modify the service at any time. Your local data remains on your device regardless.
Changes
We may update these terms from time to time. Material changes will be announced in the app's changelog or on this page.
Governing law and jurisdiction
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales. Nothing in this clause limits the statutory rights of consumers under the law of their country of residence.