Legal

Privacy Policy

Remark processes everything on your device. Zero data leaves your Mac. No analytics, no tracking, no user accounts, no telemetry. This page documents exactly what Remark does (and does not do) with your data.

Who we are

Remark is an independent product established in the United Kingdom. Remark is the data controller for the limited data described in this policy. Contact: [email protected].

The short version

Remark runs entirely on your Mac. We do not operate servers that store your transcripts, audio, or meeting data. We could not access your content even if we wanted to — the infrastructure to collect it does not exist.

What we do not collect

  • Audio recordings
  • Transcripts
  • Meeting content or summaries
  • Dictation content
  • Speaker identities or voice profiles
  • Usage analytics or feature telemetry
  • Device identifiers or fingerprints
  • Location data
  • IP addresses (beyond standard server logs at Paddle, Cloudflare, and GitHub — see "Third parties" below)

Remark contains no analytics SDK, no tracking pixel, no telemetry library, and no usage monitoring. You can verify this with any network monitor (Little Snitch, LuLu) or by inspecting the application bundle.

Data stored on your device

All transcripts, meeting recordings, summaries, speaker voice profiles, and application preferences are stored locally in standard macOS locations:

  • ~/Library/Application Support/Remark/ — meetings, transcripts, recordings, speaker profiles
  • ~/Library/Preferences/ — user preferences (via macOS UserDefaults)
  • An optional export folder you choose — auto-exported Markdown/PDF files

These are regular files. You can back them up, move them, or delete them with Finder. Remark has no database server, no cloud sync, and no proprietary storage format.

Retention on your device

Remark auto-deletes older entries from your local dictation history. The default retention period is 7 days, and you can change this to 1, 7, 14, or 30 days in Settings → Data & Privacy. Because all of this happens on your Mac, the retention setting controls what remains in the app's own history — any files you have manually exported to other folders are not touched.

Crash reports (opt-in)

Crash reports are off by default. If you choose to enable them in Settings, Remark sends a small report to a Cloudflare Worker endpoint when the app crashes. The report contains:

  • Error type (e.g., EXC_BAD_ACCESS)
  • Stack trace (function call sequence leading to the crash)
  • macOS version (e.g., 14.4)
  • Remark version (e.g., 1.2.0)

Crash reports contain no audio, no transcripts, no meeting content, no user identifiers, and no filenames. You can disable crash reporting at any time in Settings.

License keys

Remark licenses are sold as HMAC-signed keys. When you enter your license key, Remark validates it locally on your Mac by checking the HMAC signature. No network request is made to verify your license. There is no license server to ping, no "phone home", and no online activation step.

Your license key is stored in Remark's local preferences. We do not associate license keys with usage, audio, or transcripts — because we do not collect any of those things.

Payments (Paddle)

Purchases are handled by Paddle, our Merchant of Record. When you buy a license, Paddle collects the payment details required to process the transaction and comply with tax law. We never see your card number.

From Paddle we receive only: your license key, email address (for delivery of the key), and subscription status. Paddle's privacy policy applies to all payment data.

Network activity

Remark only makes network requests for these purposes:

  • Initial model download — on first use, Remark downloads speech recognition models. No user data is sent.
  • Update checks (Sparkle) — Remark checks a public appcast XML file for new versions. No device identifiers or usage data are sent.
  • Crash reports — only if you have opted in (see above).

During dictation, meeting recording, transcription, formatting, search, and export, Remark makes zero network requests.

Third parties Remark connects to

  • Paddle (paddle.com) — processes your payment as Merchant of Record. Paddle receives your email and payment details when you purchase, and is governed by its own privacy policy.
  • GitHub (github.com) — hosts the Sparkle update feed and the signed DMG downloads. When Remark checks for updates or downloads a new version, your IP address is visible to GitHub for the duration of the request. No user content is sent.
  • Cloudflare — fronts the optional crash-report endpoint (and the Remark website). Standard web-server logs apply to any request that reaches it.
  • The model provider (first-run download) — delivers the speech recognition model files used by Remark. After download, all transcription is local.

No analytics providers, no tracking SDKs, no telemetry services, and no advertising networks are connected in any build of Remark.

The Remark website

This website (getremark.uk) does not set its own cookies and does not run analytics. If you pass through Paddle checkout or Cloudflare infrastructure, those services may set cookies governed by their own policies. Our marketing pages do not.

Verify independently

Do not take our word for any of this. You can verify Remark's privacy claims yourself:

  • Run Remark with Little Snitch or LuLu and observe network traffic during normal use
  • Use Remark in airplane mode to confirm transcription and dictation work entirely offline
  • Inspect ~/Library/Application Support/Remark/ to see every file Remark creates
  • Inspect the .app bundle for analytics or telemetry SDKs (there are none)

Contact

Questions about privacy? Email [email protected].

Effective date

This policy is effective as of 19 April 2026. If it changes, the new effective date will appear here and in the app's changelog.